Legal
Telehealth Informed Consent
Last updated: August 31, 2026
Before you receive care through this platform, you must read and agree to this consent. It explains how telehealth works, what it can and cannot do, and your rights.
What telehealth is
Telehealth is the delivery of healthcare using electronic communications rather than an in-person visit. Your care may be delivered asynchronously (you submit an intake and a provider reviews it later) or synchronously (a live video or phone visit). Your provider is independently licensed in the state where you are located.
Potential benefits
- Access to a licensed provider without travel or a waiting room.
- Faster evaluation and, when appropriate, faster access to treatment.
- More privacy for a condition many people are uncomfortable discussing in person.
Potential risks and limitations
- A provider cannot perform a physical examination, and some conditions cannot be diagnosed without one.
- Erectile dysfunction can be an early sign of cardiovascular disease, diabetes, hormonal disorders, or depression. Telehealth is not a substitute for regular in-person primary care, and you should follow up with a primary care provider.
- If the information you provide is incomplete or inaccurate, the provider may reach an incorrect conclusion.
- Technology failures, delays, or, in rare cases, a security breach could affect your care or your data.
- The provider may determine that telehealth is not appropriate for you and may refer you for an in-person evaluation instead.
No guarantee of treatment
There is no guarantee that you will be prescribed medication. The provider exercises independent clinical judgment and may decline to prescribe, request more information, order labs, or refer you elsewhere.
Compounded medication consent
If you are prescribed a compounded tadalafil/sildenafil rapid-dissolve tablet, you acknowledge that this combination product is prepared by a licensed compounding pharmacy and is not FDA-approved as a combination, and that the FDA does not review compounded drugs for safety, effectiveness, or manufacturing quality.
Your rights
- You may withdraw this consent and stop telehealth services at any time without affecting your right to future care.
- You may request an in-person referral at any time.
- You may request a copy of your medical record.
- Your information is protected under applicable state and federal privacy laws, including HIPAA.
Emergencies
Telehealth is not for emergencies. If you experience chest pain, sudden vision or hearing loss, or an erection lasting more than 4 hours, call 911 or go to the nearest emergency department.
Questions
Contact support@getdickbig.com with any questions about this consent.